Change Management

Consulting Services

Have you come across situations where the CEO announces a change initiative but the rest of the organization continue to operate as they have always been?

Are you aware of instances where companies spend millions of ringgit implementing a new technology or information system to boost performance but find themselves stagnating at their old level of performance?

Have you seen organizations that tried to execute strategic transformation but ended with conflict and disruptions that undermine its value delivery and performance?

Consultant's Role

In all of the above instances, change management could have helped organizations realize their desired outcomes. Many organizations underestimate the complexity and difficulty of change. As a result, problems start to emerge and quite often leading to crises and major failures. We believe this can be avoided by having a systematically planned change process. 

The Benefits

Having a change management process helps reduce the disruptions and resistance during change. It also speeds up the adoption of new work practices and technologies. Change management consultants help project teams and the transformation offices guide members of the organization towards the desired behaviour and future state.  



has been serving

major corporations

in Malaysia



of experience in helping organizations manage their change effort

Our past experience includes assisting organizations during their transformation process as well assisting project teams during the implementation of new information systems. We have assisted with projects that lasted a few months as well as projects that lasted a few years. 

Change Management Training

In addition to consulting, we also collaborate with the Association of Change Management Professionals (ACMP) to conduct training for change managers in various organizations.


We have also developed our own change management methodology. This methodology is the basis for our Change Management Certification Program training. The ACMP provides certification for participants of this program.

We customize

to suit each one of our client

Our trained change management consultants in Malaysia ensure that the uniqueness of our clients is captured, and we customize our change framework to suit each one of them. We encourage client-involvement in our design process and we understand that there is no single standard solution to a problem.

We understand

the importance of continuity and sustainability

We approached this project carefully, as it was our very first undertaking of this scale. We studied our client’s business to create a focused and effective solution - and then watched it grow. We loved working with this client, and look forward to collaborating together on many more successful projects in the future.

We are local

(Malaysia) with global expertise

We understand your specific needs and able to incorporate them in our change approach. Unique characteristics such as local working culture and communication norms are addressed, minimizing the scale of change the organization needs, with better adaptability to new systems and processes.

Who Should Participate

Senior Managers / Managers

Programme / Project Managers

Change Management Practitioners

Heads of PMO / TMO / CMO

© 2020 Change Management Consultants | HumanCapient Consulting Sdn Bhd (Malaysia)